Zelra’s Workforce Management solution – FAQ

Zelra’s Workforce Management (WFM) solution is a rail-specific platform that streamlines staff scheduling, forecasting, training, compliance, and communication. It automates complex manual tasks and supports real-time decision-making to improve operational efficiency and service delivery.

Zelra’s WFM solution supports a wide range of operational roles: 

– Roster Clerks: manage rosters in advance or in real time. 
– Planners and Depot Managers: forecast and plan timetables, vehicles, and crew. 
– Train Drivers and Operational Staff: maintain communication during day-of-operations issues. 
– Transport Officers: respond to real-time events via mobile devices. 
– Training and Development: track staff skills, training, and availability. 
– Executive Management: access integrated data for KPI reporting and contract management. 

“As our rail business continues to expand, we are supporting our staff by providing them with technology that ensures we can service and meet our customers’ transport requirements to every destination in Australia.” – Geoff Smith, Managing Director, SCT Logistics