Workforce Management solutions
Optimise rail staff schedules, forecasting, training, qualifications and compliance with an intuitive, tailor-made for rail solution.
Optimise your operations
Automation capabilities streamline staff management with mobile accessibility.
Rail operators are required to manage complex services with unique criteria, conditions, rules and regulations, which is tough to do both manually and cost-effectively. Through a clear Enterprise Rail Workforce Management (WFM) technology architecture and strategy, there is an opportunity to increase efficiency and improve planning, day of operations and service delivery.
Streamline daily tasks
Zelra workforce management helps simplify rostering, forecasting, training and qualification records, and compliance. It also supports duty and roster planning, staff management, employee communication, automatic DAIC scores, and automated wage calculation.
Workforce management capabilities
Enable real-time decision-making and allocate workforce resources effectively by automating complex manual tasks.
Roster clerks
Respond to and manage rosters in advance or on the day of operations. Stay one step ahead of issues as they happen with an integrated, optimised dataset.
Planners and depot managers
Forecast and plan timetables, vehicles and crew effectively taking into account items such as rules, regulations, qualifications, leave and training.
Train drivers and operational staff
Utilise advanced communication tools to maintain two-way dialogue through various channels when day of operations issues arise.
Transport officers
React quickly to situational requirements through real-time information received to mobile devices, maintaining security and greater coverage of the network.
Training and development
Gain an integrated view of staff, their specialised knowledge, skills, training status and qualifications to manage workforce capability and availability.
Customer experience
Enhance the passenger journey and customer experience through improved performance levels.
