RATP Dev chooses Zelra’s WFM solution for the Sydney Metro WSA line

Zelra has been chosen to deliver our Workforce Management (WFM) solution for RATP Dev, the operator of the Sydney Metro – Western Sydney Airport (WSA) line as part of the Parklife Metro consortium.

Zelra’s WFM is designed to help RATP Dev manage the Sydney Metro – WSA rail operation more efficiently. Rostering, staff allocation, and fatigue compliance become a single connected process that reduces reliance on inefficient manual tasks. This provides RATP Dev’s planners with real-time compliance visibility as rosters are built and changed, rather than checking them retrospectively.

When fully implemented, Zelra’s solution will empower employees with self-service access to their rosters through a mobile app. The user-friendly functionality includes viewing upcoming shifts, signing on and off, and requesting leave directly from their phone.

Team leaders can expect greater visibility of daily workforce activity, ensuring management is directly connected to frontline operations. This supports faster, more informed decision-making as plans change during the day.

Zelra’s Managing Director, Michael Zink, said the agreement builds upon Zelra’s proven experience of large-scale WFM implementation in a driverless, safety-critical metro environment.

“I am delighted that RATP Dev has selected Zelra to support this landmark transport project for Sydney. Our platform provides RATP Dev with the tools required to manage its rostering, compliance, and day-of-operations decisions from a single platform.

“The knowledge our team built during a previous WFM deployment on Sydney’s Metro network offers RATP Dev confidence in our proven, low-risk approach to implementation. We look forward to supporting RATP Dev through mobilisation and into ongoing operations.”

RATP Dev is the international arm of RATP Group, the world’s third largest public transport operator. With 30 years of experience in fully automated systems, RATP Group is a global leader in fully driverless (GoA4) metro operations.

RATP Dev WSA Managing Director, Christophe Rambaud, said the Western Sydney Airport line represents a step change for how the region will grow and connect.

“This will be a game changer for residents and visitors across Western Sydney, linking the Western Sydney International Airport, the new city of Bradfield, and Greater Sydney. As a fully automated metro, the Western Sydney Airport line is designed to deliver a safe, reliable, and comfortable journey for passengers from day one.

“We look forward to working with Zelra as we build operational readiness for the Western Sydney Airport line.”

To learn more about Zelra’s suite of rail enterprise solutions, including Workforce Management, please contact our team.